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Shop Policy
Kelly Cove is not responsible for any damages suffered during shipping, though items will be wrapped with bubblewrap and waterproof packaging for protection.
- All orders come with book related bookmark.
- Please allow 1-5 weeks for shipping depending on printer delays.
- If you want an item to ship before a pre-order item is available, please place two separate orders, otherwise all items will ship when the preorder becomes available.
- If you would like to combine orders to save on shipping overseas, I need both parties to email admin@kellycove.shop before placing an order.
- Payments are final. No refunds or returns are allowed after the item(s) shipped. Though shipping comes with insurance and we can file a claim for lost items.
- International buyers (outside the United Kingdom) any taxes or duties imposed by the buyer's country or local government are the responsibility of the buyer.
- Cancelations and/or refunds before the order has shipped will include a deduction of 5% for PayPal/payment processing fees as PayPal and payment processing options retain these.
- All orders are tracked and you will receive an email with Royal Mail with the traking number.
- All buyers must be strictly 18 + and I am within my right to cancel orders if found to be under the age of 18.
- For support, questions, please contact admin@authorkellycove.shop